These are strange and uncertain times. Operating a business during a pandemic calls for strict adherence to safety guidelines and practices and it is our commitment to you that we are doing just that. We are following the recommendations provided by the World Health Organization and the Government of Canada & Ontario to help protect the health and safety of our staff and our customers.
HOW ARE WE DOING THIS?
We are wearing masks. We require all customers and staff to wear masks when on the shop floor. If you do not have one when you come to shop, we will provide one for you. Children 2 and under are not required to wear masks and if you are unable to wear a mask for medical reasons and you do not have a face shield instead, we require strict physical distancing to be maintained.
When we are not on the shop floor and are working in offices and stockrooms, we are practicing physical distancing.
As we continue into Phase 2 of our reopening, there are 8 customers allowed on the shop floor at one time, not including children. We do require families to shop close together though to allow other customers the space to move easily throughout the shop. We are monitoring the entrance to control the flow of customers and are instructing customers to wear masks and sanitize their hands upon entering the shop. We are also encouraging customers to use our rear door when exiting and we are only allowing customers to enter through the front door on Ainslie St.
We encourage customers to use a Contactless Method of Payment at checkout, but we continue to accept cash. We are sanitizing after handling cash, and also sanitizing the debit/credit machine after each transaction.
We have installed a Plexi-Glass Shield at the cash and placed markers on the sales floor and sidewalk outside to help customers maintain physical distancing.
We have updated our Return Policy to note that we will thoroughly disinfect and/or quarantine for 72hrs returned items before they are put back on the shop floor.
We have maximized cleaning measures to ensure safe product handling, such as:
- Having cleaning products available for frequent use (hand sanitizer, disinfectant wipes & cleaners)
- Routine cleaning and disinfecting of commonly touched surfaces such as door handles, computer keyboards, telephones, packing supplies, etc.
- Practicing frequent hand washing and good hygiene
- Ensuring we are aware of the symptoms and the risk of the virus and not working if we are sick
- Avoid touching our eyes, nose and mouth and coughing or sneezing into the bend of our arm
We have also implemented the following policies:
- There is no food or drink permitted on the shop floor
- Our Fitting Rooms are currently closed, customers are not able to try on any clothing before purchasing but items are fully returnable back onto the original method of payment
- Customers can try on sunglasses before purchase but those items will be set aside in a basket and thoroughly disinfected before they are put back on the shop floor
We will continue to monitor the situation and adapt when and where we can to help stop the spread and ensure the safety of our community. We are continuing to promote our online store and offer Curbside Pickup & Canada Post Shipping options. Curbside Checkout is a very quick and efficient way to shop The Art of Home during the pandemic.
We appreciate all of the support our community has shown us and are so happy you continue to choose to shop The Art of Home! It means the world to us! We have worked hard to get to where we are today and could not have done so without you.
Stay safe & healthy,
Pamela, Laura & Joanne Owners, The Art of Home
A little about us...
We were always meant to be shopgirls.
We first opened our doors in 2012 on Main Street in downtown Galt. From the first moment we opened, the community supported us. 7 years later, we outgrew our space and expanded to a larger shop, just around the corner. #biggerbetterartofhome
We’re from a beautiful place.
Downtown Galt (for the non-locals, that’s in Cambridge, Ontario!), is full of historic architecture, scenic views of the Grand River and is an all-over great place to visit. We love living and working here... and we are so appreciative to the community that has embraced The Art of Home. #galtlove #DTCbridge
We have a passion for creative work.
Our brick & mortar shop gives us the space to be creative. Surrounded by beautiful things, we are always creating new window displays or an in-store vignette.
Here we get to connect with our customers, sharing a mutual affinity for the hand-chosen items we sell.
When you visit our brick & mortar, you will be greeted by our team of shopgirls. We love what we do and we’d love to meet you.
The Art of Home
11 Ainslie Street South
Cambridge, Ontario N1R 3J9